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Dear Mr. Russo, Just wanted to send you a note to compliment one of your employee’s, Susan Hellmuth, in the Islandia office for an outstanding job in assisting me.  She didn’t hesitate to take the extra step and helped me during a very difficult time due to a death in the family, of one of your clients.  In business, it’s important to find people you can count on.  Susan is one of these reliable, caring and compassionate employees.  Please let her know how much me and my family appreciated all of her efforts.  She definitely is one of the best.

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