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There is a very special person working at Russo Law, and that person’s name is Joanna A. Perez!. During the time of my husband’s (Paul Susskind Sr’s) admission to Stony Brook University Hospital in early April of 2018 and his diagnosis of Dementia/Altizmers disease, he never came home again. Of course, once the diagnosis was determined and some additional time spent at Stony Brook University Hospital, it was time to decide where Paul Susskind would go next. Sadly and heartbreaking to our entire family, he could not come home. Our family found a Nursing Facility and proceeded to have my Husband Paul transferred there. During that time it became clear that an attorney was warranted and I contacted Russo Law. My Assigned attorney was Mr. Frank L. Buquicchio, and My Case Manager was Joanna A. Perez. From the moment I spoke to Joanna until today, I have never forgotten how kind, knowledgeable, and most important to me how caring she was, how she explained everything to me – I had never been through anything like this before, and I recollect how helpful, knowledgeable and caring Joanna Perez was to me. I could ask Joanna something and sometimes due to all the pressure and upsetment I was under, I am sure I would call her back again a few hours later and probably ask the same question. Joanna never got angry or upset when I would call her back and would always once again listen and help me with my questions and responses. As time went on with my husband Paul in a nursing facility it started to become clear that he may have to go on Medicaid. Once again I was a wreck and once again Joanna came to the rescue. She told me all of the paperwork required for Medicaid, which seemed like a suitcase full to me at the time, and I worked long and hard getting all this paperwork together. I finally called Joanna to tell her I had all together and the next time I went to Bay Shore to meet with Mr. Frank Buquicchio, who walks in to meet me???, Joanna. It was a pleasure to meet her in person and of course, Joanna took the paperwork back to the main office for me. Well, as luck and God would have it, my husband Paul did not make it to Medicaid, and who finally gave me all my paperwork back, you guessed it, it was Joanna! She kept it in the main office until after Paul’s wake. During the time of Paul’s stay in the nursing home, I cannot imagine how many times I called Joanna at Russo Law. There was so much to know and to understand and when it is you, the spouse of someone you love dearly, it is difficult to do all alone. Yes, Joanna was there for me. Whatever I needed to know, the call to her was always the right decision. Actually, I am thankful to be able to write this today to thank Joanna for the many things she did that I did not expect her too–one of them being my crying. Some days were difficult for sure. Great employee and equally a great and caring woman to be so kind to me in difficult times, during what I am sure was always a busy day. I never really did take the time until now to say how kind, thoughtful, caring, and helpful Joanna Perez was to me and ultimately to the rest of my family. I surely would recommend Joanna and of course Mr. Frank L. Buquccchio to anyone asking. Joanna Perez, always there both on the phone and in person, always eager to assist, extremely knowledgeable as well as bright, caring, thoughtful, and easy to speak with. Thank you, Joanna.

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